Strengthening cybersecurity resilience for a global investment bank

Key highlights

Comprehensive
cybersecurity diagnostic

Evaluated key areas such as identity and access management (IAM), asset management, vulnerability management, and certificate management.

Strategy
formulation

Designed a robust cybersecurity strategy to address organizational fragmentation and regulatory pressures.

Enhanced governance
and structure

Identified gaps in security roles and established a clear policy framework.

Improved regulatory
alignment

Strengthened cybersecurity to meet regulatory expectations and mitigate future risks.

A mandate for change

A global investment bank faced mounting challenges in cybersecurity following incidents that exposed vulnerabilities in its IT infrastructure. With the appointment of a new CIO, the bank was tasked with addressing these issues head-on to enhance resilience and rebuild trust. The bank’s fragmented IT organization lacked a unified cybersecurity policy, and several critical roles remained unfilled. Adding to the urgency, a recent audit highlighted deficiencies, increasing pressure from regulators to take immediate action.

Uncovering the gaps in cybersecurity

The bank’s cybersecurity challenges were compounded by the following complications:

  • Organizational fragmentation: Disjointed IT operations created inconsistencies in cybersecurity practices across the organization.
  • Absence of a clear strategy: A lack of coherent policies left the bank vulnerable to evolving threats.
  • Resource gaps: Unfilled critical security roles hindered the organization’s ability to respond effectively to threats.
  • Regulatory scrutiny: The latest audit underscored the need for immediate improvements to satisfy regulatory requirements.

Conducting a diagnostic for a resilient future

To address these challenges, our team conducted a comprehensive diagnostic of the bank’s cybersecurity capabilities. The diagnostic process focused on the following areas:

1. Identity and access management (IAM)
We assessed the bank’s IAM policies and tools to ensure only authorized personnel could access sensitive systems and data.

2. Asset management
A thorough review of IT assets was conducted to map the bank’s infrastructure and identify any gaps in protection.

3. Vulnerability management
We evaluated the bank’s approach to identifying and mitigating vulnerabilities, ensuring proactive risk management.

4. Certificate management
The diagnostic included an analysis of how digital certificates were managed, an area critical for securing communications and transactions.

Delivering a robust cybersecurity strategy

The diagnostic provided the foundation for a comprehensive cybersecurity strategy that addressed organizational fragmentation and regulatory pressures. Key outcomes included:

  • Clear policies and governance: Established a unified cybersecurity framework with defined roles and responsibilities across the IT organization.
  • Resource alignment: Identified critical gaps in personnel and recommended a hiring plan to strengthen the security function.
  • Proactive risk management: Enhanced tools and processes for vulnerability detection and remediation, reducing exposure to future incidents.
  • Regulatory compliance: Aligned the bank’s cybersecurity practices with regulatory expectations, ensuring readiness for audits and inspections.

Building resilience in financial services

This project highlights the importance of a structured and proactive approach to cybersecurity, especially in highly regulated industries like financial services. By conducting a thorough diagnostic and designing a comprehensive strategy, the investment bank was able to strengthen its cybersecurity posture, protect its assets, and restore stakeholder confidence. In an era of increasing cyber-threats and regulatory scrutiny, robust cybersecurity is not just a necessity—it is a critical enabler of trust and long-term success. This initiative positioned the bank to navigate future challenges with confidence and resilience.

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